Introduction to the Privacy Policy

This Privacy Policy covers the information eTerior Solutions Private Limited ("Us" and/or "We"and/or “Platform”) collects from the user(s) ("User(s)" and/or "You") of www.eterior.in ("Website"). Personal Information of a User(s) is collected if the User(s) registers with the Website, accesses the Website or takes any action on the Website. 

At  eTerior Solutions Private Limited, we are committed to protecting your privacy and ensuring the safeguarding of your personal information. This policy outlines how we collect and use your information when you visit or engage with our website.We shall not use the User’s information in any manner except as provided under this Privacy Policy. 

The following clauses outline the principles of the Policy:

• We are committed to protecting Your Personal Information
• You are free to opt-out from our services at any time

If You do not agree with any provisions of this Privacy Policy, we advise You to not use or access the Platform.

Collection of Information

Personal Information which You may provide to Us and/or which We may collect is or could be the following:

• Registration details including the name, delivery address, telephone number, email address and password provided by You.
• Information pertaining to Your purchase transaction on the Website such as Shipping, Billing, Purchase History, Subscription Information and Tax Registration.
• IP address, Browser type, Browsing behavior and other technical details.
• Your usage behavior of the Website.
• Your profile information, saved, “liked”, or wishlisted items and any other information you provide to us.

Use of Collected Information

Our primary purposes in collecting information from You are:

• to offer our services and Website portal to boost Your experience with us 
• to reach You for any services provided by the Platform to create a seamless shopping experience
• to resolve any request, dispute, grievance or complaint raised by You in relation to Your use of the Platform.
• We may also use the information for transactional emails or to provide You with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Platform
• To detect or monitor any fraudulent activity on the Platform.

Sharing of Information

The Platform shares Your information with Shopify to provide a seamless online shopping experience. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share Your information with service providers who assist Us in fulfilling orders, processing payments, and providing customer service. We may also share Your information with legal authorities or government agencies if required by law.

We value Your trust and take Your privacy seriously. We will only disclose Your information when required by law or to protect our rights and the rights of our users. We may also disclose Your information to prevent harm to individuals or property and to combat fraud and credit risk. If You have any concerns or questions about how we handle Your information, please don't hesitate to reach out to Us.

Security

Protecting Your information is our priority. We use International and industry recognised standards to secure data as applicable by laws and regulations.The collected information is accessible to a limited number of individuals who are obligated to maintain confidentiality.

Deleting Your Information

You can always opt to delete the Personal Information that You have provided Us. You can do so by sending Us a request on the e-mail i’d provided in the Contact Section at the bottom of this page. Please note that the deletion of Personal Information may lead to cancellation of Your registration with the website.

Identity Theft

Phishing is a matter of concern for the platform. Safeguarding information to help protect You from Identity Theft is a top priority. The Platform does not request your credit card details through non-secure or unsolicited telephone communication or e-mail.

Cookies

The Platform uses temporary cookies to collect and temporarily store your data. We do not store Personal Information in cookies. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Website to remember Your actions and preferences. 

Changes to Our Privacy Policy

eTerior reserves the right to amend this Privacy Policy at any time. Any amendment made shall be notified through a notice on the Site or through the Services, via e-mail or by another appropriate means of electronic communication. Your continued use of the Website after the notification of the notice indicates Your acceptance of the amendments and use of Personal Information as per the Policy in effect at the time of Information collection.

Contact Us

For any questions pertaining to the Website, its Use, Services and/or Grievances please contact us at: assist@eterior.in. We appreciate your trust in our company and are committed to protecting your privacy.

eTerior is registered at No. 101, Sy No. 50/1,Horamavu Agara,Bangalore-560043.

Privacy Policy last updated in May, 2023.