Introduction to the TnC

Welcome to eTerior!

Please spend a few moments carefully going through the outlined Terms of Use. Once you subscribe or use any of our services, you agree that you have read and understood the terms and conditions and are ready to be bound by the below statements.

These Terms and Conditions of Use (“Terms of Use”) apply to the eTerior Solutions Private Limited Platform and govern your access and use of the Platform. The eTerior Solutions Private Limited Platform provides an online forum where you can discover, select, and buy listed products at the indicated price from locations that we serve.

Please note that these Terms of Use may change from time to time, so please check them every time you use the eTerior Solutions Private Limited Platform to ensure you understand the latest terms and conditions. We may also change the content and format of the eTerior Solutions Private Limited Platform or suspend its operation for support or maintenance work or any other reason at any time without prior notice.

General

Our website, www.eterior.in, is an e-commerce portal owned and operated by Eterior Solutions Pvt Ltd. Your use of the website is subject to your acceptance of all the terms and conditions set forth by the Company, which may be modified at our sole discretion and posted on the website.

By accessing, browsing, or using the eTerior Solutions Private Limited Platform, you accept these Terms of Use, the privacy policy, and any other policies or guidelines that may be applicable at the time of use, and you agree to comply with them. 

By accepting these Terms of Use, you also consent to receive news, updates, offers, and campaign-related SMS and other communications from us on the mobile phone number you provide us. You can unsubscribe from receiving marketing, promotional communications, newsletters, and other notifications from us at any time.

We endeavor to ensure that all information and recommendations provided as part of the eTerior Solutions Private Limited Platform is correct and accurate, but we do not guarantee that the information is error-free, accurate, complete, or current. We make no warranties, express or implied, about the eTerior Solutions Private Limited Platform, including but not limited to its operation, accuracy, reliability, or suitability for any particular purpose.

Product Policy

The product images displayed on our website are for reference only, and the actual product may differ in appearance due to factors such as lighting, manual polishing, and wood texture. Our products are available in a fixed set of finishes. Please discuss your finish preferences with our customer support team to receive the best quality product.

In the case of solid wood products, slight grains may be visible, and there may be a slight variation in finish between the actual product and the 3-D designs displayed on the website.

Services

You are authorized to access and use the eTerior Solutions Private Limited Platform only to identify and purchase products, and to process returns and refunds. By accepting these Terms of Use, you affirm that you are at least 18 years of age or older, and fully capable of entering into this agreement and complying with it. If you are under 18 years of age, you must use the eTerior Solutions Private Limited Platform under the supervision of your parent or legal guardian. If we become aware that an unaccompanied minor is using the eTerior Solutions Private Limited Platform, we reserve the right to deactivate their account without prior notice.

You are solely responsible for maintaining the confidentiality of your account login credentials and restricting access to your computer or mobile device. You must immediately inform us of any unauthorized use of your account.

We reserve the right to reject or grant access to new or existing users at any time, without providing a reason.

Product and Pricing Information

The pricing information displayed on our website for products is subject to change without notice or liability to you. While we strive to provide accurate information regarding products and services, including pricing information and availability, typographical and other errors may occur. 

If a product or service is listed at an incorrect price or with incorrect information due to an error, we reserve the right to modify the price of the product or service, cancel the order, and notify

User Account, Password, and Security

To access our services, users must register for an account on our website, which requires certain user information. It is your sole responsibility to maintain the confidentiality of your user ID and password received upon completing the registration process. Users are responsible for any activity that occurs under their account and must log out at the end of each session to prevent unauthorized access or security breaches. The Company is not responsible for any loss or damage resulting from a failure to comply with these terms.

Users are responsible for the validity of the account information provided during the website registration process. If you submit untrue, incomplete, or inaccurate information, we reserve the right to suspend or terminate your account.

By providing us with your contact number, you agree to receive commercial communication about our company via call or message.

Contact Us

For any questions pertaining to the Website, its Use, Services and/or Grievances please contact us at: assist@eterior.in. We appreciate your trust in our company and are committed to protecting your privacy.

eTerior is registered at No. 101, Sy No. 50/1,Horamavu Agara,Bangalore-560043.